Case Studies

Real Results from Real Venues

See how leading hospitality operators use Rocket Feast to serve more guests, reduce costs, and deliver exceptional experiences.

Case study

How Sunset Club Cut Staffing Costs by 41%

When Sunset Club implemented Rocket Feast's QR ordering and automated workflows, they transformed their operations overnight. Guest self-service meant fewer front-of-house staff were needed, while orders flowed directly to the kitchen with zero errors.

The results were immediate: average order values increased by 22% as guests felt comfortable reordering throughout their visit. Service speed improved dramatically, and guest satisfaction scores reached an all-time high of 96%.

Measurable Impact

Within the first month, Sunset Club saw transformative results across all operational metrics.

Sienna Hewitt

Sienna Hewitt

Operations Manager, Sunset Club


Case study

The Garden Cafe's Kitchen Revolution

The Garden Cafe was struggling with kitchen bottlenecks during peak hours. Orders were getting lost, tickets were unclear, and the team was stressed. Rocket Feast's station-specific kitchen displays and automatic prioritisation changed everything.

Now, orders route directly to the right prep stations, timing is perfect, and guests receive live updates on their phones. The kitchen team can handle 40% more orders in the same timeframe, with virtually zero errors.

Operational Excellence

Kitchen efficiency improved across the board, with happier staff and delighted guests.

Caitlyn King

Caitlyn King

Head Chef, The Garden Cafe


Case study

Baan Coffee's Path to Multi-Venue Success

As Baan Coffee expanded from one location to three, maintaining consistency became increasingly difficult. Different staff, different processes, and no centralised visibility meant quality varied across venues.

Rocket Feast unified their operations with centralised menu management, inventory tracking, and staff performance monitoring. Now, Lulu can see real-time data from all locations, ensure consistent quality, and identify which venues need support—all from a single dashboard.

Scaling with Confidence

Multi-venue management became effortless, with consistent quality and centralised insights.

Lulu Meyers

Lulu Meyers

Owner, Baan Coffee Roasters

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